Accessibility Statement

Last updated: July 2026

Our commitment

aligned is committed to making our website and apps usable for as many people as possible, including people who rely on assistive technologies such as screen readers, screen magnifiers, and keyboard-only navigation. Accessibility is an ongoing effort, and we work to improve the experience for everyone as part of our regular development.

Conformance target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities. We consider our site to be partially conformant — meaning most of the platform meets the standard, and we are actively working on the areas that do not yet fully conform.

What we've done

Recent and ongoing measures include:

Keyboard access to interactive controls, with a visible focus indicator
A “skip to content” link and labeled page landmarks
Text and interface colors checked against WCAG contrast minimums
Support for browser and device zoom (we do not disable pinch-to-zoom)
Labels and accessible names on form fields and buttons
Dialogs that manage focus, trap it while open, and close with the Escape key
Descriptive page titles and heading structure
Periodic accessibility reviews as we ship new features

Known limitations

Despite our efforts, some content may not yet be fully accessible:

Third-party components. Some features rely on external services (for example, our payment provider's checkout widget, identity verification, and map tiles). We do not fully control their accessibility, though we choose vendors with accessibility in mind.
Member-generated content. Photos, videos, and text posted by members may lack alternative text or captions. We encourage members to add descriptions and are improving the tools that make this easier.

If you encounter one of these barriers, please tell us — see below. We will do our best to provide the information or functionality you need through an alternative method.

Feedback & requesting help

We welcome your feedback on the accessibility of aligned. If you run into a barrier, need content in a different format, or need help completing a task, contact us at [email protected]. To help us respond quickly, please include:

The page or feature where you experienced the problem (a link helps)
A description of the problem and what you were trying to do
The device, browser, and any assistive technology you were using

We aim to acknowledge accessibility messages within five (5) business days and to work with you toward a resolution.

Formal complaints

If you are not satisfied with our response, you may escalate the matter through our Complaints Policy, also at [email protected].

Contact

Accessibility, compliance, and legal correspondence: [email protected]

J4 Enterprises LLC d/b/a aligned
Dover, Delaware, United States